4me Takes Service Management to a Whole New Level by Providing Complete Control of Service Cost and Quality

4me dashboard

4me dashboard

PALO ALTO, Calif., Oct. 19, 2021 (GLOBE NEWSWIRE) — With the latest enhanced service cost tracking capabilities, 4me® offers The Complete Service Management Platform. On a per-service basis, 4me can now provide real-time cost information that is accurate, comprehensive and insightful, allowing business leaders to assess the business value of each service.

In this rapidly changing digital world, many enterprises find it more and more complex to control the ever-increasing portfolio of digital services they rely on. This is where 4me, recently recognized as Gartner Peer Insights Customers’ Choice for ITSM tools, can make a real difference. 4me offers the complete service management platform that enables seamless collaboration while providing full visibility and complete control of the cost and quality of all digital enterprise services, whether internally or externally provided.

Tracking cost per service
Aside from tracking service quality, tracking service cost is crucial to determine the true business value of a service. Organizations typically use their finance system to break down their cost into the cost of labor and the assets acquired, such as software licenses, physical machines or subscriptions. But this cost information does not become meaningful to management until it has been broken down by service. Only then can management see whether the cost of a service is roughly in line with the value it provides. This is where 4me can help.

Service cost tracking is often the missing link between IT service quality and business value
Most IT organizations can report on IT service quality and detail IT budgets along departmental or asset lines, but ideally, the IT service management (ITSM) or enterprise service management (ESM) application should also be able to provide senior management with an overview of the cost of each service that the organization makes available to its employees. These services are, after all, the tools that the employees rely on to be successful, and a lot of money is spent on them. In practice, it often proves difficult, if not impossible, to extract the actual cost of each individual service from existing systems.

4me bridges the gap
4me bridges the great divide between IT service and corporate finance with a user-friendly IT financial management capability that was built into its ITSM/ESM solution from the start. It took all those years to perfect this functionality which is now available to all 4me customers. On a per-service basis, 4me provides real-time cost information that allows business leaders to get a complete overview of all the services they make available, how much they cost and how satisfied the employees are with each service.

4me CEO Cor Winkler Prins: “This functionality is new to customers and not generally available from service management systems. We are now able to give complete visibility of costs per service and tie that to service quality. It provides senior management actionable reporting that helps them decide where to allocate the available resources in order to maximize the return on their digital transformation investments.”

Complete overview in an easy-to-read dashboard
The 4me dashboard provides a clear overview with valuable real-time information, broken down by service. Is the SLA being met, how do users rate a particular service, what is the cost per service, and is there a compliance risk? All this information is now available at a glance for management to determine the business value of each service and take appropriate action where necessary. This puts senior management in complete control of service cost and quality.

Find out more
Visit 4me.com for more information. How the 4me service management solution is able to generate such valuable cost information without requiring any tool customization is explained in 4me’s recently published white paper ‘Service Cost Tracking’, which is available at https://www.4me.com/white-papers.

About 4me – The Complete Service Management Platform
4me® combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, as well as external managed service providers, to work seamlessly with each other. At the same time, 4me provides complete visibility and control of service cost and quality, enabling management to optimize the business value derived from each service.

For further information, please contact Gertje.Bosma@4me.com

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Complete Control of Service Cost and Quality

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MINTIE Provides Proven Worldwide COVID Surge Capacity Solution as International Infection Prevention Week Highlights Tireless Efforts and Bravery of Worldwide Infection Control Community

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Mintie ECU4 Containment

Environmental Containment Unit (ECU)4 paired with a negative air machine to create a negative air pressure airlock to help stop the spread of infectious airborne aerosols

AZUSA, Calif., Oct. 18, 2021 (GLOBE NEWSWIRE) — With the worldwide healthcare industry commemorating International Infection Prevention Week, October 17-23, MINTIE LLC, a third-generation healthcare product innovator and an Alliance Environmental Group company, continues its efforts at infection prevention in the fight against COVID-19 and the Delta Variant. The company introduced its first line of Environmental Containment Units (ECUs) in 2003 to control the spread of harmful airborne particles during construction or maintenance activities. Since then, MINTIE has continued to push the innovation process forward and now, its ECU4 mobile environmental containment units are currently being used to support surge requirements for airborne isolation in the continued fight against the transmission of COVID-19. https://youtu.be/O0sS1-LpDvc

Since January 2021, over 1,500 ECU4s have been deployed in 400+ Japanese healthcare facilities to provide temporary airborne isolation support as part of Japan’s effort to control the spread of COVID-19. The MINTIE ECU4 also played a critical role during the Tokyo Summer Olympics – supporting 20 Olympic designated healthcare facilities with additional airborne isolation capabilities.

According to Tsuneki (Neki) Kusaba, President & CEO, Moraine Corporation, MINTIE’s exclusive Japanese distributor, “The main purpose of the ECU4 is to create zoning to distinguish between risk and safety areas in hospitals where regular medical care must be continued to accommodate an ever-growing number of patients. We needed as many ECU4s as possible to handle this emergency, so we have made unreasonable demands on MINTIE. However, MINTIE has definitely supplied the ECU4 in response to our request.”

Mintie ECU4 Corridor Flange

The Mintie ECU4 Corridor flange prevents direct air exchange between the isolated area and general population without any building modifications

“We are delighted with the success of the ECU4 business, however more than that, we are proud to have saved the lives of many Japanese healthcare workers and patients. The ECU4 provides a safe and secure medical system for many healthcare workers, and we have received messages of gratitude from many customers,” Mr. Kusaba added.

According to Toshihiro Mitsuda, Ph. D CICD, Director and Associate Professor, Yokohama City University Hospital, “Without the MINTIE product, zoning couldn’t be achieved in healthcare facilities in Japan. It wouldn’t be exaggerating to say that HAI didn’t trigger collapse of the Japanese medical system because Moraine supplied MINTIE products all over the country. MINTIE and Moraine supported the Japanese government at a critical time and saved many lives.”

The adoption of MINTIE’s ECU4s in hundreds of hospitals has drawn the attention of a number of Asian media outlets, including Japan’s News 8 and TVK news station as well as in South Korea on MBN TV News, Money Today, MBC News, KBS News and JIBS News. In the US, MINTIE has been named a finalist in the Los Angeles Business Journal’s inaugural 2021 International Business Forum & Awards in the Global Trade Leader of the Year and Private Company — Medium Sized Business categories.

The MINTIE ECU4 is a product that provides a variety of airborne containment solutions. The ECU4 is patented and has been clinically evaluated and rigorously tested for efficacy of particle containment, ventilation, and stability in healthcare environments where ICRA containment requirement sits in levels 1 to 4. If a hospital is a step away from reaching ICU capacity for COVID-19 patients, ECU4s can be set up with negative air machines to provide temporary, total isolation rooms.

The ECU4’s simple, yet advanced design makes it user-friendly from setup to tear down and because of their portability, can be setup virtually anywhere. This allows hospitals to create as many isolations rooms as space allows. “Sometimes setting up multiple ECU4s might not be enough – maybe a whole section of a hospital needs to be isolated. The MINTIE ECU4 corridor flange enables an ECU4 to function as a portable anteroom. The corridor flange is used to seal off the entryway of a hallway, creating a larger isolated space,” according to Kyle Hourraney, Director of Facilities at Orange County Global Medical Center, Santa Ana, CA.

MINTIE’s product portfolio also includes multi-use negative air machines, when combined with an ECU4 to create an anteroom, a negative air machine is the “engine” that pulls air out of the anteroom space. As the air passes through the negative air machine’s 99.97% HEPA filter, it creates the negative pressure air lock to protect the general patient population and caregivers. MINTIE’s ECU4s are utilized in all 50 U.S. states. MINTIE is also currently partners with distribution channels in Japan, South Korea, Canada, Australia, the United Kingdom, and other countries.

About MINTIE LLC

Founded in 1940, MINTIE LLC began as specialty maintenance service company and has grown into a company with an international reputation for excellent service and innovative indoor environmental systems. MINTIE provides indoor air quality management, preventative maintenance solutions and portable containment products for airborne particulates, infection control, and bio-security. MINTIE has focused on leading the industry with innovative products and the highest quality services to provide clients with safer, healthier, and more productive environments with minimal disruption and highest levels of satisfaction and effectiveness. The company serves a diverse mix of companies, ranging from market leaders to entrepreneurial start-ups within healthcare, biotechnology, entertainment, aerospace, manufacturing, and commercial real estate. MINTIE is an Alliance Environmental Group Company. For more information, visit https://www.mintie.com/.

History of IIPW

Established in 1986 by President Ronald Reagan, International Infection Prevention Week (IIPW) focuses attention on the importance of infection prevention in saving lives and healthcare dollars.  APIC has spearheaded this annual effort to highlight the significance of infection prevention among healthcare professionals, administrators, legislators, and consumers.

Over the years, this week of recognition has vastly expanded to every corner of the globe, including Australia, the United Kingdom, the Middle East, and Southeast Asia. As the reach of IIPW widens, more patients benefit from safer healthcare practices and reduced threat of healthcare-associated infections.

Contact Details:

Vinay Panday
Director of Marketing
Alliance Environmental Group
626-633-3514
vinaypanday@alliance-enviro.com
Source: Mintie, LLC

Photos accompanying this announcement are available at:

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AgEagle to Acquire senseFly from Parrot

U.S. Company to Offer Full Stack Fixed Wing Drone Solutions

eBee X precision drone from senseFly, an AgEagle company

eBee X is a safe, lightweight and precision drone with over 90 resellers worldwide

WICHITA, Kan. and PARIS and LAUSANNE, Switzerland, Oct. 18, 2021 (GLOBE NEWSWIRE) — AgEagle Aerial Systems Inc. (NYSE American: UAVS) (“AgEagle” or the “Company”), an industry-leading provider of drones, sensors and software, and Parrot (Euronext Paris: PARRO), a leading European drone group, today jointly announced that they have signed a definitive agreement under which AgEagle shall acquire senseFly, a Parrot Group wholly-owned subsidiary, in a cash and stock transaction valued at US$23 million.

Founded in 2009, senseFly develops and produces a proprietary line of eBee-branded, high performance, fixed wing drones for professional use. Safe, ultra-light and easy to use, these autonomous drones are utilized by thousands of customers around the world in agriculture, government, engineering and construction, among other industry verticals, to collect actionable aerial data intelligence. Headquartered in Lausanne, Switzerland, senseFly employs approximately 90 people, generating total annual revenues of approximately US$12.5 million in 2020.

Brandon Torres Declet, Chief Executive Officer of AgEagle, stated, “Recognized as the producer of the world’s most widely used fixed wing drones, senseFly is an ideal strategic fit for AgEagle; and is expected to accelerate our core growth strategy centered on delivering proprietary, full stack drone solutions to the global agriculture, construction, energy, government sectors, and in the future, package delivery. In addition, senseFly brings AgEagle solid engineering talent focused on advanced research and development, a well-established global reseller network and a strong portfolio of intellectual property.”

Parrot founder and Chief Executive Officer, Henri Seydoux, commented, “We trust that senseFly and the eBee line of fixed wing drones will continue to deliver tangible value, benefits and efficiencies to AgEagle’s customers and business partners well into the future. Moving forward, Parrot will focus its expertise and resources on the growth of its professional quadcopter drone equipment and drone data analysis software activities. The transaction will provide additional cash and lower operational expends to drive Parrot’s growth and industry standing. With the expended capabilities of the ANAFI line of professional drones and of the Pix4D software suites, Parrot will continue to address its core market segments: 3D Mapping, Surveying and Inspection, Agriculture, and Defense and Security.”

“senseFly has reached a very exciting and pivotal point in its history and is well positioned to build upon its leading position in the fixed wing drone market and accelerate its promising growth trajectory through this strategic combination with AgEagle,” noted Gilles Labossiere, senseFly’s Chief Executive Officer. “The impressive mix of solutions for customers and proven industry experience of both companies is expected to make for a solid foundation capable of propelling the companies forward and fueling exponential growth.”

In tandem with the closing of the acquisition expected shortly, Labossiere will resign as Chief Executive Officer of senseFly. Michael O’Sullivan, who previously served as the Company’s Head of Global Marketing, will be appointed as Managing Director of the new AgEagle subsidiary. All other senseFly employees will retain their current responsibilities.

Concluding, Brandon Torres Declet added, “We are very pleased to welcome senseFly to the fast-growing AgEagle family and look forward to integrating its many strengths with the power and performance of AgEagle’s proprietary sensor and software solutions to effectively meet the needs of customers globally. We would also like to extend our deepest thanks to Gilles for his leadership at senseFly and the instrumental role he played in the acquisition process. This is an exciting inflection point for the AgEagle and senseFly teams.”

For additional details relating to the terms and conditions of the acquisition, please refer to the Form 8-K to be filed by AgEagle with the U.S. Securities and Exchange Commission upon closing of the transaction and accessible at www.sec.gov.

About AgEagle Aerial Systems Inc.
AgEagle and its wholly owned subsidiaries are actively engaged in designing and delivering best-in-class drones, sensors and software that solve important problems for our customers. Founded in 2010, AgEagle was originally formed to pioneer proprietary, professional-grade, fixed-winged drones and aerial imagery-based data collection and analytics solutions for the agriculture industry.  Today, AgEagle is a leading provider of full stack drone solutions for customers worldwide in the energy, construction, agriculture, and government verticals.  For additional information, please visit our websites at www.ageagle.com.

About Parrot
Founded in 1994 by Henri Seydoux, Parrot is today the leading European group in the fast-growing industry of drones. Visionary, at the forefront of innovation, Parrot is positioned across the entire drone value chain, from equipment to services to software. The Parrot Group gathers outstanding companies and interests in commercial drones, covering equipment, software and services. Its expert capabilities are focused primarily on three vertical markets: (i) 3D Mapping, Surveying and Inspection, (ii) Defense and Security, and (iii) Agriculture. The Parrot Group designs and engineers its products and solutions in Europe, mainly in France and Switzerland. It currently employs about 450 people worldwide and makes the majority of its sales outside of France. Parrot, headquartered in Paris, has been listed since 2006 on Euronext Paris (FR0004038263-PARRO). More information on http://www.parrot.com.

About senseFly
At senseFly, we believe in using technology to make work safer and more efficient. As the global leader in fixed-wing drones, our proven drone solutions simplify the collection and analysis of geospatial data, allowing professionals in surveying, agriculture, engineering, and humanitarian aid to make better decisions, faster. For more information, visit www.senseFly.com.

Forward-Looking Statements
This press release may contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such statements involve risks and uncertainties that could negatively affect our business, operating results, financial condition, and stock price. Factors that could cause actual results to differ materially from management’s current expectations include those risks and uncertainties relating to our competitive position, the industry environment, potential growth opportunities, and the effects of regulation and events outside of our control, such as natural disasters, wars, or health epidemics. We expressly disclaim any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in our expectations or any changes in events, conditions, or circumstances on which any such statement is based, except as required by law.

Parrot Contacts:
Investors, Analysts, Financial Media
Marie Calleux
Phone: +33(0) 1 48 03 60 60
parrot@calyptus.net 
AgEagle Aerial Systems Contacts:
Investor Relations: Media:
Gateway Investor Relations Clarity PR
Matt Glover or Cody Cree Emily McDonough
Phone: 949-574-3860 Phone: 609-213-3360
Email: UAVS@gatewayIR.com Email: ageagle@clarity.pr

GA-ASI Kicks Off Busy Fall Season in ROK With ADEX

Hosting Symposium with KAIST on Global Airspace Integration in December. Continuing to Build on MOU with Huneed.

Featured Image for General Atomics Aeronautical Systems Inc.

Featured Image for General Atomics Aeronautical Systems Inc.

SAN DIEGO, Oct. 18, 2021 (GLOBE NEWSWIRE) — With the start of ADEX (Seoul, October 19, Booth A64), General Atomics Aeronautical Systems Inc. (GA-ASI) kicks off a busy fall season in the Republic of Korea. In addition to participating in ADEX – the largest aerospace event in ROK – GA-ASI is working with the Korean Advanced Institute of Science and Technology (KAIST) and Korea’s Civil RPAS Research Center (CR2CENT) to hold a symposium on the latest trends in Remotely Piloted Aircraft (RPA) systems. The event will be held on Dec. 16-17, 2021, at the KAIST facility.

“Our series of workshops have offered valuable opportunities to learn the latest trends of civil RPA implementation and share the experiences of RPA operation in civil airspace globally,” said Dr. David Hyunchul Shim, Director of CR2CENT.

GA-ASI, KAIST and CR2CENT worked together to host symposiums in 2017, 2018, and 2019, but not in 2020 due to COVID. The December seminar, titled “Flight Safety Regulation Development and Integrated Operation Demonstration for Civil RPAS,” is part of a six-year project involving researchers from five universities and organizations in Korea, as well as collaborators from additional organizations.

GA-ASI is also continuing its work with Huneed Technologies Co. Ltd. (Huneed). In 2017, the two companies announced a Memorandum of Understating (MOU) for ongoing collaboration. New items that are now being considered as part of the MOU are: the integration of Huneed’s High-Capacity Trunk Radio System (HCTRS) radios for GA-ASI’s MQ-9 RPA, which would enable a relay/repeater function and connect geographically disconnected teams, as well as commercial-quality WiFi network into GA-ASI’s SkyTower solution. GA-ASI is also looking to the collaboration on the development of an Integrated Intelligence Center for the ROK to provide the Processing, Exploration, and Distribution Center (PED) for Real Time Intelligence Surveillance and Reconnaissance (ISR); and collaborating on engineering, development, testing, and manufacturing for a Global Supply Chain Circuit Card Assembly (CCA)/Printed Wiring Assembly (PWA).

“GA-ASI is building strong relationships with ROK businesses and academia,” said Bob Schoeffling, vice president of international strategic development for GA-ASI. “Working collaboratively with entities like KAIST, CR2CENT and Huneed is helping GA-ASI establish itself as a long-term partner in ROK.”

About GA-ASI

General Atomics-Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a leading designer and manufacturer of proven, reliable remotely piloted aircraft (RPA) systems, radars, and electro-optic and related mission systems, including the Predator® RPA series and the Lynx® Multi-mode Radar. With more than seven million flight hours, GA-ASI provides long-endurance, mission-capable aircraft with integrated sensor and data link systems required to deliver persistent flight that enables situational awareness and rapid strike. The company also produces a variety of ground control stations and sensor control/image analysis software, offers pilot training and support services, and develops meta-material antennas. For more information, visit www.ga-asi.com@GenAtomics_ASI on Twitter or LinkedIn.

Avenger, Lynx, Predator, SeaGuardian and SkyGuardian are registered trademarks of General Atomics Aeronautical Systems, Inc.

CONTACT:
GA-ASI Media Relations
General Atomics Aeronautical Systems, Inc.
+1 (858) 524-8101
ASI-MediaRelations@ga-asi.com

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