Civil service in the country is urged to work more diligently to change the service using digital technology in line with the Industrial Revolution 4.0 or IR 4.0. With this method, it will surely increase productivity and ensure the service’s quality and public satisfaction. This was stated by Yang Berhormat Dato Seri Setia Haji Awang Abdul Mokti bin Haji Mohd Daud, Minister at the Prime Minister’s Office in a keynote address during the Civil Service Convention in conjunction with the 26th Civil Service Day celebration.
According to Yang Berhormat, among the main topics related to the IR 4.0 was how it will impact the human workforce, where job opportunities are more inclined to ICT knowledge. Yang Berhormat added that the country’s education system has begun offering courses that are based on the IR 4.0. Meanwhile the government will also prepare to overcome the revolution’s challenges and adapt the civil service proactively such as increasing investment in human capital and skills to enable transformation towards a digital era, apart from providing digital infrastructure and broadband to support innovation.
Yang Berhormat also touched on the challenges of delivering efficient services through digital skills and ICT literacy. The minister said among the biggest challenges to deliver an efficient civil service in the IR 4.0 is whether civil servants have the skill as well as knowledge to carry out their duties and handle work process that takes application of new technology into account. In facing this challenge, civil servants are required to do creative and innovative thinking to further upgrade the existing work process, as well as uphold the principles of integrity and transparency in all work aspects.
Around 370 officers from ministries and departments attended the one-day convention. The convention was highlighted with several special talks and plenary session. A special talk titled ‘Enabling Integrity in Digital Government’ was delivered by Awang Haji Mohammad Nazri bin Haji Mohammad Yusof, Permanent Secretary at the Ministry of Transport and Infocommunications, which shared on the Brunei’s Digital Government Strategy 2015-2020.
Meanwhile, Pengiran Doctor Haji Hishamuddin bin Pengiran Dato Paduka Haji Badaruddin, Director of Deloitte Consulting South East Asia, Singapore, delivered a special talk titled ‘How Leaders are Navigating the Fourth Industrial Revolution.’ The convention gave the participants the opportunity to learn more methods and ideas on benefiting the use of technology as an important system to strengthen the service’s integrity and efficacy.
Source: Radio Television Brunei