As the national carrier of Brunei, the impression RB gives, in terms of its service and product offering, is paramount in showcasing what Brunei has to offer. In a highly competitive and dynamic industry, the service they aimed to provide reflects out timeless values, culture and heritage, ensuring their customers enjoy a unique experience when they fly with RB. This was stated by Yang Berhormat Dato Seri Paduka Doktor Awang Haji Mohd Amin Liew bin Abdullah, the Second Minister of Finance during the signing ceremony between Royal Brunei and the local banks.
Yang Berhormat explained that the journey to rejuvenate the airlines in order to obtain and maintain high levels of customer experience started several years ago, which led to the transformation of RB into what it is today.
The ceremony coincided with the signing ceremony between RB, Bank Islam Brunei Darussalam BIBD and Baiduri Bank. Signing on behalf of RB was Mr Karam Chand, RB Chief Executive Officer and signing for BIBD was Mr Mubashar Khokar, Managing Director of BIBD. Mr Pierre Imhof, CEO of Baiduri Bank signed on behalf of Baiduri Bank.
The combination of conventional financing for 2 aircrafts with an Islamic financing structure for 6 other aircrafts allowed Royal Brunei Airlines to achieve attractive terms. The new fleet allows RB to achieve a leaner cost structure from the combination of lower ownership and maintenance costs and lower fuel burn. Complete fleet renewal is a rarity in the industry and to achieve this by end 2018 will be a very significant milestone for RB. RB already flies direct to 17 cities and numerous others through code shares and other arrangements, with more to be added in the upcoming months. RB as a flag carrier proudly connects Bruneians to the rest of the world, promoting cultural exchanges, unique experiences and the facilitation of trade. With more direct flights, it can only mean that Bruneian entrepreneurs and micro-small medium enterprises have greater access to the global market.
Source: Radio Television Brunei